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Why was my repayment not processed?

A repayment may fail if the payment cannot be successfully completed by your bank or payment provider.

💳 Common reasons include:

  • Insufficient funds available

  • An expired debit card

  • The bank declined the payment

  • Incorrect payment details

  • A blocked or restricted payment method

  • A temporary technical issue

To resolve the issue:

  1. Check that sufficient funds are available

  2. Verify that your payment method is active and up to date

  3. Confirm that your card details are correct

  4. Try making the repayment again

  5. Update your payment method in the app if necessary

You can review and manage your payment method directly in the Monefit Card app.

If your repayment continues to fail after several attempts, please contact Customer Support for assistance.

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