If you're unable to create a new virtual card, your account may have reached a limit or require additional checks before a new card can be issued.
💳 Common reasons include:
You already have the maximum number of active virtual cards
You have reached the monthly card creation limit
Your account is temporarily restricted
Additional identity or security verification is required
Your account is currently under review
To resolve the issue:
Review your active cards in the app
Close any unused cards if you've reached the maximum limit
Complete any pending verification requests
Check for notifications or messages in the app
You can manage all active virtual cards directly from the Cards section of the Monefit Card app.
If you believe you should be able to create a new card and the issue persists, please contact Customer Support for assistance.