You may occasionally be asked to complete an additional security verification to help protect your account and personal information.
🛡️ This can happen when:
You log in from a new device
Unusual or suspicious activity is detected
You request sensitive account changes
Additional identity confirmation is required
A security check is triggered to protect your account
These verification steps help:
Prevent unauthorised access
Protect your account and payments
Confirm that account changes are being made by you
Keep your personal information secure
Most security checks can be completed quickly by following the instructions shown in the app.
If you're unable to complete the verification process, please contact Customer Support for assistance.