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Why was my application for an additional amount not accepted even though I applied for a credit amount up to the available limit?
Why was my application for an additional amount not accepted even though I applied for a credit amount up to the available limit?
Updated over a year ago

In general, all our customers can use their credit line up to the available limit according to the request they have made.

However, we carry out a separate solvency check on each application, which includes, for example, an enquiry of the payment default register.

If our credit granting policy does not currently support your application, this means that unfortunately we could not accept your application at this time.

If you would like more information or clarification, please feel free to contact our friendly customer service team.

We're always ready to help!

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