👇 Find below all the answers related to adding funds to your SmartSaver account.
How do I add funds to my SmartSaver account?
You can transfer money to your SmartSaver user account from your personal or company bank account.
Transfers in Euro can be done easily and at low cost using SEPA (Single Euro Payments Area) transfer. If your bank does not use SEPA transfers, your payment will be automatically rejected. We do not accept SWIFT transfers.
You will find the bank details in your user portal, including your reference number. It is mandatory to add your reference number on the transaction in order for us to associate the transfer to your account.
Can I transfer funds from an account that is not in my name?
No, transfers are only accepted from the same bank account holder as the SmartSaver account.
In which currencies can I make the transfer?
We only accept transfers in Euro. If you transfer in a currency different than Euro the money transferred will be converted automatically according to the exchange rate of the respective bank or it will be returned to the sender. There may be some loss of funds due to the exchange rate or the bank fee for returning an incorrect payment.
I entered an incorrect payment description. What happens with my transfer?
Please inform us over chat or email about the error as soon as you notice.