A transaction may be declined for several reasons, even if your card appears to be active.
💳 Common reasons include:
Insufficient available limit
The card is frozen or blocked
The card has expired
Incorrect card details were entered
The merchant does not accept the card
A security verification was required
A temporary technical issue occurred
The transaction exceeded applicable limits
The merchant or transaction type is restricted
If your transaction is declined:
Check your available limit in the app
Confirm that your card is active
Verify that your card details are correct
Try the transaction again
Use an alternative payment method if necessary
If the issue continues, please contact Customer Support for assistance.