If your card is lost, stolen, or you suspect unauthorised use, you should act immediately.
🚨 To protect your account:
Freeze or cancel your card in the app as soon as possible
Review your recent transactions
Contact Customer Support if you notice suspicious activity
Request a replacement card if needed
📞 If you don't have access to the app, you can block your card by calling +372 668 5005. Please note that this line is only for blocking your card — for any other questions, our team is happy to help via chat.
Reporting a lost or stolen card quickly helps prevent unauthorised transactions and protects your account.
If you notice a transaction you do not recognise, please report it as soon as possible.