If your card is lost or stolen, or if you suspect unauthorised use, you should act immediately.
To protect your account:
Open the Monefit Card app
Freeze or block your card immediately
Review your recent transactions
Contact Customer Support if needed
🚨 Freezing your card helps prevent unauthorised purchases, online payments, and withdrawals while you review your account activity.
📞 If you don't have access to the app, you can block your card by calling +372 668 5005. Please note that this line is only for blocking your card — for any other questions, our team is happy to help via chat.
If necessary, you can also:
Permanently close the card
Create a new virtual card
Update linked payment methods or subscriptions
If you notice suspicious transactions, contact Customer Support as soon as possible.