💬 Chat in the Monefit Card app — this is the main way to reach us. You'll find it in the app, and it's where our team handles everything day to day: your card, credit, payments and the app itself. Because you're already logged in, we can see your account right away, so nothing needs to be verified before we help you.
📧 Email: [email protected] — useful for longer questions or when you want to attach documents. Please write from the email address registered to your account.
📞 General support: +372 6 988 488. This is our customer support line for any question.
Use it if you have no access to chat or email. Over the phone we can discuss your account only after verifying your identity, so chat is usually faster.
🚨 Card blocking only: +372 668 5005. A separate line used solely to block a lost or stolen card. It can't help with anything else.
ℹ️ These are two different numbers: +372 6 988 488 is general support, +372 668 5005 blocks a card.