If you suspect fraudulent or unauthorised activity on your account, it's important to act immediately.
🚨 Follow these steps as soon as possible:
Freeze your card immediately in the app
Review your recent transactions for any unfamiliar activity
Change your PIN if you believe it may have been compromised
Contact Customer Support as soon as possible
📞 If you don't have access to the app, you can block your card by calling +372 668 5005. Please note that this line is only for blocking your card — for any other questions, our team is happy to help via chat.
You should also:
Check for unfamiliar devices linked to your account
Review any recent changes to your personal information
Be cautious of suspicious emails, text messages, or phone calls
Acting quickly can help:
Prevent additional unauthorised transactions
Protect your account and personal information
Speed up the investigation process
If you notice a transaction you don't recognise, please report it to Customer Support as soon as possible.